For reliable, hands-off management of essential functions. Ideal if you want a stable base of operations and a minimal, consistent social media presence without advanced marketing features.

What’s Included:

— Production & Logistics Management.

+ We coordinate suppliers, process orders, and oversee delivery timelines.

+ You handle your production costs and raw materials; we manage the back-and-forth to ensure timely fulfilment.

— Customer Service Management.

+ We respond to basic customer inquiries and handle returns/exchanges.

+ All customer support is text-based (emails, DMs). More complex support integrations are at extra cost.

— Social Media Management(Basic Level).

+ Platform: 1 platform of your choice (e.g., Instagram or Facebook).

+ Frequency: 4 posts per month (1 post/week).

+ Content Type: Static image posts using brand-provided images or simple graphics created by our team. No videos, stories, or reels at this level.

+ Who Creates Content: Our team writes catchy captions and uses your existing brand assets (logo, product shots you provide). If you don’t have product shots, we may use stock images aligned with your brand’s style.

+ Strategy: Posts maintain brand visibility but don’t include complex storytelling or advanced campaigns.

+ Monthly Report: Basic metrics on production status, sales updates (if shared by you), and a brief summary of customer feedback.

What’s Not Included:

+ Paid advertising campaigns, customs duties, shipping costs.

+ Influencer partnerships or sponsored content arrangements.

+ Professional photoshoots, advanced graphics, or videos.

+ Email marketing, custom packaging design, or advanced marketing tools.

+ Sample creation, production costs, and packaging materials.

Ideal For: Brands needing essential management without in-depth marketing or creative services.

Pricing — From 2,500€

For brands that have outgrown the essentials, this package offers enhanced oversight, a part-time dedicated expert, and refined social media content. You’ll enjoy more strategic guidance, improved logistics, priority customer service, and the option to add email marketing, advanced marketing tools, or basic website maintenance as your brand’s needs evolve. It’s a flexible, scalable solution that helps you build on your existing foundation—without fully committing to a top-tier, all-inclusive service.

What’s Included:

— Exclusive Part-Time Project Manager (2 Days/Week): An expert focuses on your brand two full days each week (9AM–5PM Lisbon time), enhancing logistics, customer support, and social strategy.

— End-to-End Production & Logistics Management: We handle supplier coordination, order placements, inventory checks, and fulfilment oversight. You cover material and shipping costs; we ensure efficient operations.

— Customer Service Management (Priority): We respond more promptly to inquiries and returns than in the basic package, improving customer satisfaction without you lifting a finger.

— Advanced Social Media Strategy (2 Platforms):

+ Posts & Formats: 8 posts/month (2/week) total across two platforms (e.g., Instagram & Facebook), plus 4 stories/month (1/week).

+ Content Creation: We use your product images or simple stock visuals, adding basic design elements and writing engaging captions. No professional shoots here—just optimised use of your provided assets.

+ Influencer Suggestions: We can propose influencer partnerships (you pay any fees) and give guidance on organic campaigns, but no paid ads or advanced content production at this level.

+ Monthly Strategy Calls & Reports:
Each month, we discuss engagement, follower growth, operational efficiency, and upcoming product focuses. We refine strategies, suggest content themes, and address any supply chain or customer service issues.

— Basic Email Marketing: We can set up a simple newsletter, create monthly promotional emails, and start basic segmentation to nurture your audience.

— Advanced Marketing Tools: Need extra analytics platforms, scheduling tools, or automation? We integrate these and you cover the tool costs.

— Basic Website Maintenance: Light website updates (e.g., product listings, homepage banners, minor UX tweaks) can be added, keeping your store fresh without a full overhaul.

What’s Not Included (Unless Added at Extra Cost):

— Paid advertising campaigns (Facebook, Instagram, etc.).

— Customs duties or shipping costs.

— Influencer fees or sponsored content costs.

— Professional photoshoots or advanced photography services.

— Custom packaging or additional logistics costs.

Ideal For:
Brands ready to move beyond the basics, seeking a dedicated expert who can provide more strategic support, refined social content, and improved operations—without committing to the full-scale, top-tier marketing extras of the all-inclusive package.

Pricing — From 4,500€/month.

When you’re ready for an end-to-end, no-compromise solution, this package provides a dedicated full-time expert, professional monthly photoshoots, comprehensive marketing efforts across multiple platforms, complete email marketing, advanced marketing tools, and website maintenance all included. It’s designed for established or fast-growing brands seeking to optimize every aspect of their business—operations, customer service, social content, influencer/PR outreach, and beyond—without juggling multiple vendors or worrying about execution.

This is the ultimate “done-for-you” experience, freeing you to focus on visionary goals and big-picture growth.

What’s Included:

— Exclusive Project Manager (Full-Time): A dedicated professional works Monday–Friday (9AM–5PM Lisbon time), fully dedicated to your brand’s daily oversight, decision-making, and strategic optimisation.

— Full Production & Logistics Management: From sourcing materials (you cover costs) to coordinating production, packaging, and shipping, we ensure seamless operations. No detail is overlooked, and you enjoy reliable fulfilment and consistent quality.

— Customer Service Management: Around-the-clock support for inquiries, returns, and complaints builds trust, improves retention, and boosts your brand’s reputation.

— Social Media & Marketing Management (Up to 3 Platforms):

+ Posts & Formats: 12 posts/month (~3/week), 8 stories/month (2/week), 2 short-form videos/reels/month.

+ Professional Photoshoot (Monthly): Each month’s shoot supplies fresh, high-quality images and video clips for superior content quality.

+ Content Creation: Our team handles all design, writing, editing, and production. We incorporate the professional imagery, craft captivating captions, and produce polished stories and reels.

+ Influencer & Paid Campaigns: We identify influencers (you pay fees), run paid ads (you provide budget), and shape data-driven, growth-focused campaigns.

+ Email Marketing & Campaigns: Included at this level are email setups, automated workflows, newsletters, product launches, and promotions—fully managed by us to engage and convert subscribers.

+ Advanced Marketing Tools Integration: We deploy scheduling tools, advanced analytics, or automation platforms needed to fine-tune strategies and achieve maximum efficiency. Costs of these tools are included in our scope at this level.

+ Website & Online Shop Maintenance (Included): Regular updates, product listings, homepage refreshes, and UX improvements are all handled, ensuring your online store stays current and inviting without requiring your input.

+ Packaging & Branding Design: We create custom packaging concepts (you pay for printing/materials) to enhance the unboxing experience and reinforce brand identity.

+ Monthly Strategy Calls & In-Depth Reports:
We review KPIs (e.g., conversions, email CTRs, best-performing posts), plan seasonal campaigns, strategise product launches, and continuously refine for sustainable growth.

+ Influencer & PR Management:
We coordinate influencer partnerships and handle PR outreach—building brand visibility and credibility through well-planned collaborations and media coverage.

What’s Not Included:

— Customs duties or shipping costs.

— Paid advertising budgets (you provide the budget, we manage campaigns).

— Material costs (for production, packaging, samples, etc.).

Ideal For:
Established or rapidly growing brands seeking a hands-off, 360° solution. This package integrates production, customer care, social media, influencer outreach, email marketing, advanced marketing tools, and full website maintenance. It’s the ultimate “done-for-you” strategy that frees you to focus solely on creative direction and growth.

Pricing — From 7,500€/month.